SHIPPING & REFUNDS
SHIPPING POLICY
We ship USPS! Once received and processed, orders will be fulfilled within 24 -72 hours. All orders received on Saturday and Sunday will be fulfilled on Monday.
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Due to COVID pandemic some USPS shipments may take longer to arrive than usual. If you have any questions about your order please send us an email at support@iamcandyandthings.com.
REFUND POLICY
Your satisfaction is very important to us. If you’re not 100% satisfied with your order, please contact us within 48 hours of receiving your package. Please contact us support@iamcandyandthings.com about returned items within 48 hours. Items and products that are returned must remain in the same condition as they were shipped. Please, do not discard any product that you would like to report as this is part of our Quality Control & Assurance process. Return of the product is needed to further investigate your concern.
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TERMS AND CONDITIONS: We make every effort to ensure accuracy of all information on our website and we reserve the right to make corrections if an error occurs. Pricing is subject to change.
SUBSTITUTIONS: If the item you ordered is unavailable or does not meet our standards, we will ship an item of equal or greater value to ensure your package is delivered on time.
ALLERGEN STATEMENT: Products may contain traces of Milk, Eggs, Tree Nuts (Cashews, Almonds, Pecans, Pistachios), Peanuts or Soy. Products may contain traces of lactose, dairy, nuts, lecithin (soy), and whey (milk), palm oil.
CORRECT ADDRESSES: Please check all your addresses carefully. We cannot be responsible for lost or late shipments due to incorrect addresses. There will be an extra charge for incorrect addresses.